Introducing the new ESR Leavers Dashboard

In June 2024, the NHS Leavers Dashboard was implemented as an enhancement to ESR.

This important new functionality was developed following requests from the service and is designed to allow ex-employees access to their payslips, P45’s and P60’s for up to 90 days once they have left an organisation. As part of local leavers processes employees should be advised to access and download all pay related information before their access to ESR in that organisation is terminated, but by enabling access to this important information after they have left this functionality not only reduces the admin burden on busy payroll teams it also reduces anxiety for ex ex-employees who may need to download their pay related documents.

At the end August 2024 the central print facility was withdrawn, resulting in a complete shift to online pay related information for NHS employees in England and Wales, and the launch of the Leavers Dashboard further alleviates the pressure on organisations to print payslips, P45’s and P60’s once people have left.

This major enhancement also supports the national greener NHS ambition; by removing the need for printed material and removing delivery and distribution costs. It also increases security for employees and avoids potential data breaches when printed material can go missing.

How does it work?

Once a Termination Date is entered into ESR and the employee logs into ESR, they are prompted with a message to save all pay details required and are informed that the ESR Leavers Dashboard can be accessed if made available by the organisation.

Once in the ESR Leavers Dashboard the employee will see three portlets: My Payslip, My P45 and My P60 arranged as shown below:

Leavers and employees who have moved to another NHS employer are now able to log in to ESR using their credentials or MFA (Multi-Factor Authentication). It is recommended that all employees enable MFA for their account, regardless of whether they are leaving. Besides the increased security against their user account this also enables them to reset their password via this method. This means that the employee no longer needs access to the work email account to reset their password, which has obvious advantages for ex-employees where this may not be possible.

For leavers MFA must be enabled before they leave, and they will need access to the device they used to register after leaving as this cannot be changed.

The ESR Leavers Dashboard can be available for ex-employees for up to 90 days after their termination date and access is managed locally by the NHS organisation that they have left.

This enhancement has been widely welcomed by the service since being launched.

Laura Sams, Deputy Head of People Services at Lead Employer North East & North Cumbria told us:

Due to the large number of leavers we process during August and September the Leavers Dashboard has significantly saved time. Giving the ex-employees access to their documentation after ending employment has reduced the queries and requests from leavers.

Further information about the ESR Leavers Dashboard is available on the ESR Hub, or you can contact your NHSBSA ESR Regional Functional Account Manager for guidance.