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Payroll Stakeholder events are a hit

The ESR Programme team has recently been delivering a series of ESR Payroll Stakeholder Events, throughout England and Wales.  The aim of the events is to help ESR Payroll users have a greater understanding of the system and some of the third party interactions that they may not have been aware of.

The events are aimed at those people who predominantly run the payroll processes for their Trust or Client(s), who use ESR extensively, and who understand the day to day demands of working in a busy NHS Payroll department.

The first three of a series of four events were delivered during November and covered the following items;

  • BACS, Bank Accounts and PAYE references
  • How to set up a new payroll
  • Payroll Processing
  • Retro versus Retropay by Element
  • To update or Correct?
  • How the queues work
  • RTI Regular Queries
  • RTI Reconciliation
  • AfC Pay Progression
  • User Notices
  • Downtime
  • Helpful Hints

The events have been very well received with very positive feedback from the delegates.

Overall, these events have proved to only be a great networking opportunity, but have also enabled the NHS ESR Team to gain a greater appreciation of what Payroll professionals are dealing with on a daily basis, and that in turn will help in developing Payroll specific guidance and with future service delivery.

Cardiff, 8th November 2018:

'When the ESR payroll events were announced we were pleased to get involved as these gatherings are very useful to gain up to date knowledge of the system, to talk with the people at the centre of the operation and share experiences with our peers from other Trusts. The event in Cardiff was undertaken in a very user friendly way and whilst serious subjects were discussed,  they were given a humorous touch from time to time, and what was particularly pleasing was how receptive the presenters were to particular processing problems raised, and the joint ‘work arounds’ which came from the whole meeting. I found it a very positive day and learned a few new things.'

John Meacham, Head of Payroll, University Hospitals Bristol

Sheffield, 12th November 2018:

'The Payroll Stakeholder’s Event held in Sheffield on Monday 12th November was firstly very well attended.  It was great to catch up with familiar faces and meet like-minded payroll professionals. The event was very well run; speakers kept the flow really well and kept to timings and the agenda.  We have just started running our weekly payroll, so found the Interlocking and RTI sections were both highly relevant and helpful.  The speakers, Fiona, John, Tracey and Nicola are extremely knowledgeable and engaging.  Looking forward to the next event!' 

Tracie Thomas Pay, Pensions and Benefits Manager, Nottingham University Hospitals

Fleetwood 13th November 2018:

'I attended the ESR Stakeholder Event held at Fleetwood on 13th November 2018. This was hosted jointly by IBM/NHS ESR Central team in an environment where the audience had free reign to ask questions and participate in interactive sessions. All the presenters where extremely knowledgeable and at ease with the questions that arose during the day. I certainly picked up a few tips and also used the opportunity for a little networking. Unfortunately due to local operational issue’s I was unable to bring my payroll team leaders with me as planned but hopefully next time round I will be able to make this happen.'

Neil Evans, Payroll Services Manager, NHS Wales Shared Services Partnership

Still time to book your place

The last event in this series will be held at the IBM Southbank Office on 9th January 2019. There are still places available so don’t miss out!

To book your place, send an email to ESR.IS-ESRCourseReg@nhs.net , completing the Subject Heading as ‘ESR Payroll Stakeholder Events”

The body of the email should contain the following;

  • Name of Delegate
  • Email address of delegate
  • Payroll Provider or Trust name
  • Stakeholder event : London Southbank

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