Flexible working recording at Sherwood Forest Hospitals
At Sherwood Forest Hospitals we did not have a mechanism to record flexible working requests submitted by our colleagues, therefore as part of the People Promise Programme of work, we focused on promoting flexible working conversations and reviewing our policy in line with the new legislation in April 2024.
We explored a range of options for recording requests and outcomes and via a working group concluded that as there is the functionality within ESR, that this would be the best way for us to achieve this. Our colleagues are familiar with the use of ESR and already use it for recording appraisals. With the support of the NHSBSA ESR Service Team we developed a portlet to make the process easier for employees to make a flexible working request.
We produced a step by step written guide and wanted to use visual appeal and engagement using Avatar Videos to explain the importance of positive conversations, and information on how to submit a ‘make a request’ using ESR. We used an avatar of the People Promise Manager and added a voice over to help bring this to life. We also produced separate guidance for managers to record their decisions. With both videos being around 3 minutes long they are short and concise for colleagues to click on and follow in a simple way.
You can watch our videos using the links below.
Colleagues: https://youtu.be/wcbTC33LztI
Managers: https://youtu.be/g0XX3-MokFQ
Benefits
We have had very positive feedback so far with managers saying this will help with the reviewing of flexible working arrangements.
We can also ensure as a people team that we are working in line with legislation around flexible working.
It has also started to improve communication and transparency and shows we value the flexibility of our colleagues.
Further Information
If you would like further information or guidance with using the flexible working request functionality in ESR then please contact your NHSBSA ESR Regional Functional Account Manager.